Quality Policy

For reporting concerns regarding patient safety or care quality to JCI the link here is usable.

Private Medistate Hospital Mission and Objectives

To be a center of excellence in healthcare services by adopting pioneering practices in continuous quality improvement and patient safety, To establish and strengthen a quality improvement and patient safety approach through evidence-based medical practices in line with international healthcare quality standards, Throughout their treatment, we aim to provide high-quality healthcare services under economical conditions, using the latest technology while adhering to ethical values, with a caring, compassionate, and attentive approach, and to deliver service beyond our patients' expectations with zero errors.

OUR PRINCIPLES

For Our Patients;

To provide services in accordance with international health standards,
To ensure patient safety through evidence-based medical practices,
To uphold ethical values at every stage of treatment,
To exhibit compassionate and caring approach throughout our patients' treatments by all members of our healthcare team,
To strengthen the technological infrastructure to provide high-quality healthcare services,
To continuously improve in order to understand patient expectations and deliver services exceeding those expectations,

For Our Employees;

To maintain high levels of unity and teamwork motivation among our employees,
To follow a transparent and open communication management policy for our employees,
To create a healthy, peaceful, and safe working environment and ensure its continuity,
To protect the material and moral rights of our employees, To continuously review, update, and develop the human resources policy;
To recognize and reward high-performing employees through periodic performance evaluations;
To provide our employees with ongoing training and self-development opportunities;
To provide our employees with ongoing training and self-development opportunities,
To offer them the chance to enhance their professional knowledge and competencies, behavioral skills, and leadership qualities through both internal and external training programs.

For The Community;

To provide contemporary and technological healthcare services to improve the quality of life in society,
To continue educational, planning, and coordination activities that will enhance the quality of life in collaboration with various institutions of society,
To deliver the healthcare services society requires while adhering to an environmentally friendly, green principle.

Quality Committees in Our Hospital;

Quality Council and Quality Improvement
Patient Safety
Medical Records and Information Management
Drug Management and Safety
Facility Security
Patient Rights
Education
Transfusion
Infection Control
Administrative Board and Social Activity
Organ and Tissue Transplantation
Radiation Safety
Baby Friendly Hospital
Occupational Health and Safety Board (Employee Health)
Ethics Committee

Teams;

White Code Team
Blue Code Team
Pink Code Team
Red Code Team
5555 Code Team (Other Color Code Teams)
Hand Hygiene Observation Team